In the Stacks: Renewals and YOU!

In the Stacks: A Blog Straight from the Mind of Steve

This week’s edition: Renewals and YOU

emediaHello my fellow readers! It has been quite some time since I wrote last, I am so terribly sorry for the delay. I am writing today to share some new news that I have recently discovered and to shed some light on older news. What news am I talking about? Well I am talking about the greatest tool that is accessible to everyone in this district… RENEWALS!!!!

What are renewals you may ask (but probably not)??? Renewals are when you keep an item longer than when the item is initially due back. So to be a little nostalgic here, who remembers when you could only renew an item once? Yes to all of you interested folks out there, there was indeed a time in the district long long ago when you could only renew any item once. How the district didn’t buckle and shrivel down under the strain of that rule is certainly nothing short of a miracle. But now as we live and breathe, it is absolutely possible that any item you check out from one of our fabulous library branches is able to be renewed as many times as you want, provided that the items DO NOT have outstanding holds on them. Also, at certain libraries, periodicals (magazines) are only eligible to be renewed once. Another point is that items from one of the other libraries like the North Las Vegas branches might still only be able to get renewed once. I can say from experience though, that there are certain circumstances where library staff can circumvent that policy on a strictly case by case basis.

And to emphasize again how to renew your items I have a couple of simple solutions for you guys. The first way you can renew an item is to go to the self-check kiosks that you used to first check out your items and follow the same procedures as last time. Those procedures being that you enter in your card number and then your PIN. From there you just place the items back on the RFID pad to trigger your current due date. If the items don’t read on the pad, then by all means you can just scan the items under the portable scanner next to the pad. If you don’t have the items with you do not panic because you can still renew the items manually. To do that you just enter your card number and PIN on the kiosk to get to your main page. Then you press the bottom tab on the login screen that tells you how many items are checked out to you. Once that screen you selected pops up, you will see your full list of currently checked out titles. Then you just select the items that you want to renew and hit the “Renew Items” button on the bottom right corner of the screen. The items will trigger the new due dates and once you hit the “Logout” button you will get a new receipt with the renewed items listed as well as the new due dates. The next approach to renewing an item is to renew online. You will need to access your online account by going to our website (everyone say it with me, “LVCCLD.org”) and clicking on the “My Account” tab in the main screen. You will be prompted to enter your library card number and PIN and then a new page will come up to display your name and everything currently checked out to you. Like on the self-check kiosks, you can select the items that you want to renew and then hit the “Update” tab on the top of the screen to renew the titles. Now take a moment here fellas because it is up to you as patrons to make sure a new due date pops up after all that. Again, if there’s holds on an item and for some reason the items couldn’t be renewed, don’t go thinking that just because you followed the steps and hit all the right buttons that everything gets automatically renewed. CHECK FOR THE NEW DUE DATES!!! And just in case you all were thinking this, allow me to fill you all in on another detail about renewals. If you have an item that is overdue and you want to renew it, don’t think you won’t have a fee if you renew the item while it’s late. An item can still be renewed on your card (although late) for more time, but you will accrue whatever the current late fees are on your record. Late fees are typically .25 cents per item per day. The goal is to enjoy your items for as long as possible without owing us money. That way we are all happy.

Now dear readers… that was just the old news I wanted to bring up for your knowledge. Here is where the information gets “juicy” so to speak. As I’m sure it has become abundantly clear to most of you, our library district has become more and more experienced in this new technological age by increasing our services in the form of e-Media. The one main question that every e-Media savvy patron asks us is: “Can you renew e-Media items?”, and if you’ve ever asked a staff member that question then you already know the answer… NO. Yet I sit here today proud to tell you all that as of Monday, July 22nd– that policy is about to change. Starting this coming Monday, e-Media items will be eligible to get renewed once for you guys. Here’s how the new service will work: Once you check out (download) an e-Media item, you then go back into your online e-Media account and there will be a new tab next to the item title that simply says “Renew”. By selecting that tab, you are putting yourself back on the request list for the item that you just checked out. This way, once your item has reached its expiration date and would normally clear itself from you record, the item will just “fill your hold” and then you can check the item out again for a longer time. Now there is an obvious point to be made that if you aren’t the next person on the hold list for the item, you will have to wait longer to check it out again. But I have to say everyone, something is better than nothing right?

So mark your calendars for Monday the 22nd, and try out this amazing new feature provided to you by the one and only LVCCLD. Until next time fellow library lovers, stay reading, and stay classy. J

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